Before contacting our Helpdesk, please check if your question is answered below:

How to register as a new user in eNotices

First you need to be able to identify yourself via the ECAS authentication system of the EU Commission.

Please click on the “Login with ECAS” button available on eNotices.

In ECAS, please choose the option “External” except you belong to any EU Institution or Agency.

(If you already have an ECAS account you will not need to create any new one, but simply to log into it with your ECAS access codes.)

For a new account, please click on “Create an account”. The registration procedure can be finalised following the instructions that will be sent to you by ECAS via email, together with the confirmation that the account was created.

Once the ECAS account created, the system will automatically redirect you to eNotices .

Now you can create your user profile by clicking on "create a new account".

Please leave the field “Webservices passwordblank in the profile (it refers to additional functionalities of eNotices, internally to the EU Institutions).

 After the completion of your profile you will receive from eNotices a last confirmation e-mail to activate the user profile.

  • IMPORTANT: To log into your eNotices profile, you will need to use the button "Login with ECAS" ( you are automatically redirected to eNotices.

For any further specific question on the ECAS registration, please contact directly the responsible support service at the EU Commission, as indicated on page: https://webgate.ec.europa.eu/cas/contact.html

How to modify any contact detail in your user profile

a. OLD eNotices account
In the 'User profile' section you can change your awarding authority’s contact details (name, address, contact email address, etc.) (only possible If you are still using an old eNotices account that wasn’t migrated yet to the ECAS identification system)

The changes have to be saved via the ‘Update’ button at the bottom of the page.

b. ECAS account
Modification is only possible when log in to your ECAS account with your current access codes via the link: https://webgate.ec.europa.eu/cas/.

(If you already migrated your account to the ECAS system or recently created a new account via ECAS, your user profile is stored in such an account and cannot be directly managed in eNotices anymore.)

To update your profile (e-mail address, personal data, etc.), go to the ‘My account section, where, all your data can be changed and updated.

IMPORTANT: After the update, and in order to synchronise the changes made in ECAS with the corresponding eNotices user profile, please simply log out and access the account once again using the ‘Login with ECAS’ button in eNotices.

If you have any queries on this procedure, please consult the ECAS ‘Help’ section or contact the helpdesk at: EC-CENTRAL-HELPDESK@ec.europa.eu


and put "ACCESS-RIGHTS" in the subject of your email, as indicated on page: https://webgate.ec.europa.eu/cas/contact.html 

What are "Procedures" and how to use them?

In eNotices, “Procedures” allow to regroup under a same title notices that are linked to the same tender (e.g. contract notice, contract award notice and any corrigendum issued to these).

The button ‘Create procedure’ (or ‘Continue procedure’ if a procedure had already been created) allows to proceed to the next step of the tender procedure, opening for example a contract award notice from an initially published contract notice. It also allows you to retrieve the data inserted in the original notice, to let you complete the publication with the only details of the award.

When a procedure is created, or when a corrigendum is issued, a red title will appear in your list of forms. This is no specific document, but the title of the group of documents under the same tender procedure.

To be able to see the single documents contained into a procedure, or to continue the procedure by publishing further documents in it, you simply need to click on the small arrow icon on the left of the red title. The system will expand the group of documents and display their list.

IMPORTANT: Any additional document (correction, additional information, award, etc.) should always refer to the initial contract notice. Therefore, please be sure that you select the initial “contract notice” when you decide to use the “Continue procedure” or “Create a corrigendum notice” functionalities.

How to cancel or modify a submitted notice

a. Form recently submitted - not yet published in TEDPlease send an email to ted@publications.europa.eu, with the internal reference attributed to your form (“No_Doc_Ext” number) at the moment of the sending (can be found in the confirmation email sent by eNotices).

In requests for corrections, please also provide us the exact section(s) of the form that need to be corrected, the wrong information and the (new) correct information that needs to be included in the form.

Please use this format:

- Section:

- Instead of:

- Read:

If possible, our services will apply the corrections requested or cancel the form before its final publication in TED (Supplement to the Official Journal of the EU).

b. Document already published in TED:


An already published notice cannot be manually modified or cancelled anymore. The publication of an additional notice reporting the correction or the cancellation needs to be issued via the online forms.

The options that open the dedicated forms for corrections and cancellations are available under the list of your saved forms (“My notices” section).

After selecting the form corresponding to the document you need to correct/cancel, the following buttons can be used:

- the “Create corrigendum notice” will allow you to publish any corrigendum to a published document. This corresponds to standard form 14. Corrections are issued in TED as “additional information” notices linked to the original publication.

- the “Cancel notice” button will allow you to access a form for contract awards (form 3 or 6, depending on the nature of the contract), in which you will have the possibility of declaring a procedure unsuccessful or interrupted. Cancellations and non-awarded contracts are indeed both issued in TED as “contract award notices”.

In both these cases the system will retrieve the data from the form you intend to correct or cancel and will only display the specific sections that still need to be manually filled.

IMPORTANT: When the original notice had been issued under the previous Directives (2004/17/EU or 2004/18/EU) on Public Procurement, only the “Create corrigendum notice” button is made active. Corrections and cancellations have then to be published via the same form (previous form 14), which allows to choose both options:

- “incomplete procedure” to issue a cancellation or non-award of the contract;

“correction” to issue a corrigendum.

What is the meaning of the error message 'Your form is already in use by another user' ?

This error message comes from a new feature of the eNotices system that keeps a ‘form session’ open until the page of the web browser is correctly closed.

If your connection has encountered problems, or if your internet browser has been shut down unexpectedly, the form was closed but the eNotices system still detects the fact that you are connected to it as “another user”.

The only solution to such a blocking situation is to wait an hour without trying to open the form, after which the session will be automatically terminated and the form will be made accessible again.

Should the problem persist after an hour, please verify with a local support service whether some settings in your local browser or your network (firewall, proxy, session handling systems, etc…) could be preventing eNotices from shutting down the session.